Role: Associate Social Care Specialist (Bilingual-Spanish)

Role Type: Full-time, Permanent

Location: Hybrid + Local Travel

Reports To: Social Care Manager

Salary: $42,000 - $46,000 commensurate experience

About Us:

At CareAdvisors, our goal is simple: to make healthcare more accessible for everyone in the U.S. As an underrepresented-owned tech startup, we're focused on practical solutions that help millions of individuals access essential healthcare and social services faster. We leverage technology to disrupt inefficient processes and address the Social Determinants of Health (SDoH) that disproportionately affect our marginalized and vulnerable communities.

Join us in our efforts to dismantle barriers and ensure equitable access to healthcare for all!

About the Role:

CareAdvisors is looking for a Bilingual (Spanish) Social Care Specialist to join our growing team. In this role you will be able to support our programming with key client-partners. The best fit for the role will have deep knowledge of social service benefits and the enrollment process, particularly with SNAP and public housing services. Overall, the ideal candidate will bring the following to the role:

Qualifications:

• Fluent: English/Spanish (REQUIRED)
• Bachelor’s in Human Services or related field or commensurate work experience
• 1+ years of relevant experience in the social service field (preferred)
• Housing, government benefit applications and complex case management is a plus
• Able to respond sensitively and competently to the service population’s cultural and socio-economic characteristics
• Good judgment in maintaining responsibilities of the position in advocating for the best interest of clients served
• Must have access to a vehicle, proof of insurance and valid driver’s license
• Basic computer skills and comfortable learning new technologies
• Strong verbal and written communication & interpersonal skills
• Strong time management skills
• CPR/First Aid certification (ideal)
• Must be able to pass a pre-employment drug screen and random drug screens
  
  

Responsibilities:

• Work collaboratively with leadership to provide in-person outreach at events and expand community knowledge of available resources/services
• Responsible for pre-screening members/patients for eligibility, application assistance, information dissemination to clients/staff of partner organizations, following up with clients, and data tracking
• Provide navigation across sectors and providers to ensure coordination and service access/completion for all participants
• Collaborate across program partners to identify community resources to assist eligible individuals
• Educate members/patients about the programs and the follow-up needed to successfully enroll
• Assist all members and patients in a compassionate and professional manner
• Timely return of voicemail and emails
• Complete follow-up with both the client and referral entity to ensure the completion of services
• Keep impeccable notes on client communication and follow up with referral sources through our internal platform
• Completes statistical data and required paperwork in a timely manner
• Meets with team lead for regularly scheduled supervision and attend scheduled team meetings
• Performs other related duties as assigned by leadership.
  
  

Benefits:

• Medical
• Dental
• Vision
• Unlimited PTO
• 11 Paid Holidays
• Additional Financial Benefits (outside of Base Salary)
• Spot Bonuses (at company discretion)
• Annual Salary Adjustments (based on team member + company performance)
• Year-End Bonus (based on team member + company performance)
• Retention Bonus (based on team member + company performance)
• Special Projects Bonus (based on participation + performance on ad hoc projects)
• Family Medical Leave (Generous Parental Leave)
• 8 weeks of 100% paid time off after being at the company for 11+ months
• offer flexibility with schedules while you return to work
• Mentorship Program
• Management Training Program
• Hybrid work environment
• Company sponsored lunch during in-office days
• Company sponsored quarterly outings
• Professional development and training opportunities
• Great team and great work environment!
  
  

At Care Advisors, we value diversity and endeavor to treat everyone with respect, no matter their age, gender, race, ethnicity, or sexual, cultural or ideological preferences.

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