Social Care Specialist (Baltimore Community Champion)
Care Advisors
Baltimore, MD, USA
Posted on Thursday, April 18, 2024
CareAdvisors is a technology company on a mission to dismantle barriers to care for vulnerable and underserved communities. We're looking for a passionate Social Care Specialist to join our team in Baltimore, MD. In this contract-to-permanent role, you'll wear two hats: becoming a trusted subject-matter expert to Associate-level team members and serving as a local champion for the Baltimore community.
Responsibilities:
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Responsibilities:
- Trusted Social Care Specialist:
- Manage complex cases through communication with patients, caregivers, and social workers
- Leverage deep knowledge of Medicaid and other government benefits to guide clients through applications
- Offer information and referrals to community services, ensuring smooth transitions
- Document cases meticulously in EHR systems
- Collaborate with the Social Care Manager on outreach efforts to expand resident knowledge of resources
- Baltimore Community Champion:
- Build relationships and trust within Baltimore communities, especially with vulnerable populations and with local community organizations
- Design and implement impactful outreach strategies that address community needs
- Lead in-person outreach efforts at community events, connecting residents with resources
- Lead and conduct home visits, providing personalized support and assistance as needed
- Serve as a liaison between CareAdvisors and Baltimore residents, ensuring their voices are heard
- Bachelor's Degree in Human Services or related field (or commensurate experience)
- 4+ years of experience in a hospital, social services setting, or community outreach
- Strong understanding of case management, Medicaid, and government benefits (or 4+ years in behavioral health)
- Bilingual a plus (Spanish preferred)
- Excellent interpersonal and social skills to connect with diverse populations
- Strong written and verbal communication to effectively advocate for members
- Valid driver's license, proof of insurance, and access to a vehicle
- Proficiency in computer applications and willingness to learn new technologies
- Salary: commensurate with experience
- Flexible schedule - we can work with you around your other commitments
- Part-time, Contract to start; ideally we are looking for a long-term Baltimore hire after a 3 month contract
- Remote work environment in a field setting
- Opportunity to transform into a full-time role based on company and team member performance in the field
- Opportunity to make a real difference in the lives of Baltimore residents
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