About Overwatch:

Overwatch Imaging is automating the collection, analysis, and delivery of time-critical geospatial intelligence for missions that matter. Overwatch AI software automatically manages airborne sensors through smart pointing commands, automated detection of objects of interest, and computer-generated reporting of collected intelligence outputs for communications-efficient reporting. Overwatch smart sensors are multi-camera, multi-spectral stabilized airborne payloads designed for automated operation by edge computers rather than human sensor operators. Together, our capabilities enable life-saving agencies to scan wide areas and find small objects of interest, faster and more efficiently than with human-in-the-loop systems, so our customers can focus less on the search and more on the best response.

About this Role:

Overwatch is seeking a motivated and detail-oriented Systems Analyst Intern to assist our IT team in analyzing and supporting our information system. This internship offers hands-on experience in IT systems analysis, learning best practices, and providing support to senior IT staff. You will be involved in monitoring systems health, executing and verifying the results of pre-established processes, responding to helpdesk requests, and researching potential system improvements based on data analysis and inputs from end-users and senior IT staff. This role reports directly to the System Analyst.

What You’ll do:

• Assist in analyzing IT systems and applications to verify outcomes and report any potential issues or areas for improvement.
• Review system logs, records and lists to detect irregularities, and report on system events.
• Verify results of pre-built processes to ensure accuracy and consistency with expected outputs.
• Prepare reports on system performance, identifying key trends, and communicate findings and recommendations to senior IT staff.
• Collaborate with senior IT staff to understand system requirements and contribute meaningful discussion to systems enhancement projects.
• Support troubleshooting efforts for software, hardware, and network issues as needed.
• Maintain documentation of system configurations, updates, and any changes to processes as directed and approved by senior IT staff.

What You’ll Bring:

Experience and Education:

• Currently pursuing a degree or certification in Information Technology, Computer Science, or related field.
• Strong analytical and problem-solving skills.
• Excellent communication skills, with a strong emphasis on the ability to present technical findings to non-technical audiences.
• Experience in customer service or otherwise servicing end users directly in a friendly and professional manner.
• Ability to work collaboratively in a team environment, follow instructions from senior IT staff, and ask questions with confidence.

Technical Competence:

• Understanding of networking protocols and standards.
• Familiarity with Windows and Linux operating systems.
• Familiarity with system auditing, log management, and scripting/command line tools (Bash, PowerShell, Python etc.)
• Proficient working with Microsoft Office and other business software.
• Ability to troubleshoot technology systems and networks.

Character Attributes:

• Must have the ability and motivation to maintain the Confidentiality, Integrity, and Accessibility of all information and related systems.
• Must consistently demonstrate professionalism, integrity, and ethical conduct in all interactions and responsibilities.
• Thrives in a dynamic, fast-paced, venture-backed startup business environment.
• Motivates and inspires teammates by demonstrating a prodigious work ethic.
• Collaborates well in a small team environment with teammates and customers.
• Enjoys hands-on work and learning new skills.
• Takes pride in seeing the effective and thorough implementation of procedures and systems.

What We Offer:

• Hands-on experience working with real-world IT systems and processes.
• Mentorship from experienced IT professionals.
• Opportunity to learn and grow in a dynamic technology environment.

This role is ideal for a student eager to develop technical skills and gain exposure to systems analysis within a professional IT department.

All applicants must be authorized to work on a permanent basis in the United States.

Overwatch Imaging is an equal opportunity workplace and makes employment decisions based on merit and business needs, regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity, Veteran status, or any other protected personal characteristic.

We encourage all qualified candidates to apply, even if they don't meet every requirement listed

in this job description. We value diversity of experience and perspectives and are always looking

for talented individuals to join our team.