<div> <div> <div> <div> <h2><span>Customer Success Representative</span></h2> <p>Instant Teams</p> </div> </div> </div> <div><div> <div> <div> <p>Work Type</p> <p>Full Time </p> </div> <div> <p>Work Setting</p> <p>Remote </p> </div> </div> <div> <p>Hourly</p> <p>$19.00 - $19.00 / Hr</p> <p>This position offers an hourly wage.</p> </div> </div></div> <div> <div> <h3>Get Connected On the Go!</h3> <p>Download our mobile app today and unlock opportunities right at your fingertips!</p> </div> <div> <div><a href="https://apps.apple.com/us/app/instant-teams-marketplace/id1666030415?itsct=apps_box_badge&amp;amp;itscg=30200" target="_blank"></a></div> <div><a href="https://play.google.com/store/apps/details?id=com.instantteams.athena&amp;utm_source=landingPage&amp;utm_campaign=launch&amp;pcampaignid=pcampaignidMKT-Other-global-all-co-prtnr-py-PartBadge-Mar2515-1&amp;utm_source=build.instantteams.com&amp;utm_campaign=Build&amp;pcampaignid=pcampaignidMKT-Other-global-all-co-prtnr-py-PartBadge-Mar2515-1" target="_blank"></a></div> </div> </div> <div> <p>Job Summary</p> <div>Instant Teams is hiring a Customer Success Representative to be the vital connection between our clients and our platforms. You will guide customers through every step of their journey - from onboarding and initial implementation to ongoing technical support and account management. By serving as a trusted advisor, you will help our clients leverage our product to grow their businesses while building long-lasting relationships. </div> </div> <div><div><div> <p>Salary</p> <p> </p> <p>This position offers an hourly wage.</p> <p>$19.00 - $19.00 / Hr</p> </div></div></div> <div> <p>Why Work Here</p> <div> <div></div> <div></div> <div></div> </div> </div> <div> <p>Instant Job Insights</p> <div> <div><div><div> <div><div> <div></div> <div><div></div></div> <div><div></div></div> </div></div> <div> <span>Reactive Customer Support </span><span> Proactive Customer Engagement</span> </div> </div></div></div> <div><div><div> <div><div> <div></div> <div><div></div></div> <div><div></div></div> </div></div> <div> <span>Specialized Product Knowledge</span><span>Broad Product Understanding</span> </div> </div></div></div> <div><div><div> <div><div> <div></div> <div><div></div></div> <div><div></div></div> </div></div> <div> <span>Standard Issue Resolution</span><span>Creative Problem-Solving</span> </div> </div></div></div> <div><div><div> <div><div> <div></div> <div><div></div></div> <div><div></div></div> </div></div> <div> <span>Technical Expertise Emphasis</span><span>Soft Skills Emphasis</span> </div> </div></div></div> <div><div><div> <div><div> <div></div> <div><div></div></div> <div><div></div></div> </div></div> <div> <span>Quick, Agile Work pace</span><span>Slow, Methodical Work pace</span> </div> </div></div></div> </div> </div> <div> <p>Must Haves for Success</p> <div> <div></div> <div></div> <div></div> <div></div> <div></div> </div> </div> </div>

(Customer Service)

Sales & Business Development

Customer Service

Remote

Instant Teams is a remote-first, tech-enabled solution building high-quality customer support and operational teams. Our remote teams are built with military spouses and underserved talent communities, enabling 24/7 support around the globe.

Our technology platform, Arti, solves two major problems in the customer support industry: getting high-quality talent and retaining talent after they are onboarded with built-in workforce development. With remote work and people-first best practices and HR automation, Instant Teams is a plug-and-play B2B enterprise solution for scaling and managing support operations. Customers include Walmart, Amazon, CrowdStrike, Assurance, SeeSaw, and more.

Instant Teams

Customer Success Representative

Squadra Management LLC

Squadra

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