Employee Benefits Claims Team Leader

Instant Teams

Instant Teams

Accounting & Finance

Remote

USD 68k-92k / year

Posted on Jun 2, 2026

Employee Benefits Claims Team Leader

Equitable

Work Type

Full Time

Work Setting

Remote

$68,000.00 - $92,000.00

This position offers a base salary plus additional bonus opportunities.

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Job Summary

The EB Claims Team Leader will play a critical part in managing claims, fostering client relationships, and ensuring exceptional service delivery. You will oversee internal team members who are designated/dedicated to specific customer groups that are high touch. We field inquiries and escalations from these customers and work with internal partners to clarify and interpret policy information. You will be customer-facing with high profile customers.

Salary + Bonus

This position offers a base salary plus additional bonus opportunities.

Salary

$68,000.00 - $92,000.00 Yearly

Bonus

Annual Bonus eligible

Why Work Here

Pet Insurance
Equipment Provided

We bring the remote opportunity—and the equipment. This role includes all the tools you need to succeed, sent straight to your door.

Employee Benefits Total Rewards: https://portal.equitable.com/appentry/EDoxRedirect?node_id=A2023013000001

Instant Job Insights

Reactive Customer Support Proactive Customer Engagement
Script-Based InteractionsPersonalized Communication
Individual Problem-SolvingCollaborative Issue Resolution
Specialized Product KnowledgeBroad Product Understanding
Text-Based CommunicationVoice/Video Communication

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