Associate Member Support Specialist (Spanish Speaking)
Instant Teams
Customer Service
Remote
USD 16-28 / hour + Equity
Posted on May 30, 2026
Associate Member Support Specialist (Spanish Speaking)
Hinge Health
Work Type
Full Time
Work Setting
Remote
$16.00 - $28.00 / Hr
This position offers an hourly wage.
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Job Summary
Hinge Health is hiring a Member Support Specialist to serve as the front-line voice for members navigating their musculoskeletal care journey. In this role, you'll handle inquiries via phone, chat, and email — helping people get answers about enrollment, eligibility, and billing. Bilingual (English/Spanish) is required, and shifts fall within 4:00 AM – 8:00 PM PST with variable scheduling including evenings and weekends. This role offers an hourly wage plus equity, a step to a great career.
Salary
This position offers an hourly wage.
$16.00 - $28.00 / Hr
Why Work Here
Wellness Programs (Physical and/or Mental)
Career development training
Fertility treatment coverage
Instant Job Insights
Reactive Customer Support Proactive Customer Engagement
Single Channel FocusOmnichannel Expertise
Transactional InteractionsRelationship Building
Technical Expertise EmphasisSoft Skills Emphasis
Mostly Solo WorkCollaborative Team Environment
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