Associate Member Support Specialist (Spanish Speaking)

Instant Teams

Instant Teams

Customer Service

Remote

USD 16-28 / hour + Equity

Posted on May 30, 2026

Associate Member Support Specialist (Spanish Speaking)

Hinge Health

Work Type

Full Time

Work Setting

Remote

$16.00 - $28.00 / Hr

This position offers an hourly wage.

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Job Summary

Hinge Health is hiring a Member Support Specialist to serve as the front-line voice for members navigating their musculoskeletal care journey. In this role, you'll handle inquiries via phone, chat, and email — helping people get answers about enrollment, eligibility, and billing. Bilingual (English/Spanish) is required, and shifts fall within 4:00 AM – 8:00 PM PST with variable scheduling including evenings and weekends. This role offers an hourly wage plus equity, a step to a great career.

Salary

This position offers an hourly wage.

$16.00 - $28.00 / Hr

Why Work Here

Wellness Programs (Physical and/or Mental)
Career development training
Fertility treatment coverage

Instant Job Insights

Reactive Customer Support Proactive Customer Engagement
Single Channel FocusOmnichannel Expertise
Transactional InteractionsRelationship Building
Technical Expertise EmphasisSoft Skills Emphasis
Mostly Solo WorkCollaborative Team Environment

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