<div> <div> <div> <div> <h2>Customer Support Associate</h2> <p>Instant Teams</p> </div> </div> </div> <div><div> <div> <div> <p>Work Type</p> <p>Full Time </p> </div> <div> <p>Work Setting</p> <p>Remote </p> </div> </div> <div> <p>$24.00 - $24.00 / Hr</p> <p>This position offers an hourly wage.</p> </div> </div></div> <div> <div> <h3>Get Connected On the Go!</h3> <p>Download our mobile app today and unlock opportunities right at your fingertips!</p> </div> <div> <div><a href="https://apps.apple.com/us/app/instant-teams-marketplace/id1666030415?itsct=apps_box_badge&amp;itscg=30200" target="_blank"></a></div> <div><a href="https://play.google.com/store/apps/details?id=com.instantteams.athena&amp;utm_source=landingPage&amp;utm_campaign=launch&amp;pcampaignid=pcampaignidMKT-Other-global-all-co-prtnr-py-PartBadge-Mar2515-1&amp;utm_source=build.instantteams.com&amp;utm_campaign=Build&amp;pcampaignid=pcampaignidMKT-Other-global-all-co-prtnr-py-PartBadge-Mar2515-1" target="_blank"></a></div> </div> </div> <div> <p>Job Summary</p> <div>Manage a portfolio of SMB customers by driving engagement, product adoption, and retention, while proactively resolving issues, identifying growth opportunities, and enhancing the overall customer experience.</div> </div> <div><div><div> <p>Salary</p> <p> </p> <p>This position offers an hourly wage.</p> <p>$24.00 - $24.00 / Hr</p> </div></div></div> <div> <p>Why Work Here</p> <p>We bring the remote opportunity—and the equipment. This role includes all the tools you need to succeed, sent straight to your door.</p> <div>Instant Teams Remote Team Member Benfits! Medical, vision, dental options, PTO, Yuna Health and more!</div> </div> <div> <p>Instant Job Insights</p> <div> <div><div><div> <div><div> <div></div> <div><div></div></div> <div><div></div></div> </div></div> <div> <span>Reactive Customer Support </span><span> Proactive Customer Engagement</span> </div> </div></div></div> <div><div><div> <div><div> <div></div> <div><div></div></div> <div><div></div></div> </div></div> <div> <span>Individual Problem-Solving</span><span>Collaborative Issue Resolution</span> </div> </div></div></div> <div><div><div> <div><div> <div></div> <div><div></div></div> <div><div></div></div> </div></div> <div> <span>Metric-Driven Performance</span><span>Quality-Focused Approach</span> </div> </div></div></div> <div><div><div> <div><div> <div></div> <div><div></div></div> <div><div></div></div> </div></div> <div> <span>Stable, Predictable Workload</span><span>Variable, Project-Based Workload</span> </div> </div></div></div> <div><div><div> <div><div> <div></div> <div><div></div></div> <div><div></div></div> </div></div> <div> <span>Individual Contributor </span><span> Team Management/Leader</span> </div> </div></div></div> </div> </div> <div> <p>Must Haves for Success</p> <div> <div></div> <div></div> <div></div> <div></div> <div></div> </div> </div> </div>

(Customer Service)

Customer Service

Remote

Instant Teams is a remote-first, tech-enabled solution building high-quality customer support and operational teams. Our remote teams are built with military spouses and underserved talent communities, enabling 24/7 support around the globe. Our technology platform, Arti, solves two major problems in the customer support industry - getting high-quality talent and retaining talent after they are onboarded with built-in workforce development. With remote work and people-first best practices and HR automation, Instant Teams is a plug-and-play B2B enterprise solution for scaling and managing support operations. Customers include Walmart, Amazon, CrowdStrike, Assurance, SeeSaw, and more.

Instant Teams

Customer Support Associate

Squadra Management LLC

Squadra

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